Breakfast is bountiful and varied. Glorious shrimp ceviche with popcorn and plantains on the side. In addition, omelettes made to order. delicious bread. Strong coffee served by fleet wait staff. Churros with chocolate sauce. Fruit and yogurts. Room upgrade to business suite was appreciated. Storage of suitcases efficient and secure. Very much appreciate the filtered water station in the lobby area, to cut down on plastic waste. Easy to get cabs or walk to full service supermarket: SuperMaxi. Bar drinks and food reasonable (including shrimp ceviche ) as well as charcuterie board. Pool a delightful temperature.
Rucuwarmi
august 2024
Everything first class. Definitely one of the best hotels in Quito. The detailed management, the quality of the food and bar service, including a wonderful breakfast buffet which left nothing out, the quality of the room including a very comfortable bed, thermostatically controlled room, with proper thermostat, powerful shower, etc., made for a pleasant and memorable stay
Dane
juni 2024
Great room, friendly staff. Good selection of food at breakfast though coffee machines not working. Restaurant menu varied and food good.
Margaret
november 2023
Solid hotel in the US style. Very clean rooms, very attentive staff. We have been upgraded to a junior suite, which is huge. Overall good experience, but the hotel is a little bit worn. The breakfast was good but not extraordinary. There is a small shopping mall in the building with some shops and pharmacy.
Marek
september 2024
We chose this hotel for our first trip to South America because we had brilliant experiences with a Swissotel in Izmir, Turkey - and we couldn't have made a better choice! Wonderful spacious suite with breathtaking fews, a fantastic pool, hall, bar, the executive lounge with lovely food and drink and an even better few - I don't even know where to start. It was all wonderful, but the best bit is the staff. Everybody is helpful, patient, so friendly and helpful that you feel like royalty. Especially the wonderful people at the executive lounge and at the reception deserve a mention - and the gentleman by the lift who always helped my wive finding her way. And the gorgeous people in the Spanish restaurant ... and and and. This hotel is a treat. Don't miss it!
Alan
november 2022
I did not have breakfast
Gloria
juli 2024
Location seemed good, many restaurants around the corner in what seems like safe walking distance. Staff was excellent, prompt response when we had problems with our safe. Facilities all seem very nice and a good breakfast.
Ronald
mars 2023
The staff were amazing. I had quite bqd altitude sickness. 2 receptionists were particularly helpful Maria Jose and Yessenni. The manager as well Manuel was very caring I felt in very safe hands. Room was very comfortable and bed too.
Alexis
juli 2024
Rooms are wide, clean and great for families. Big kitchen, well supplied. The hotel also have 4 or 5 restaurants with great options from breakfast to dinner. Staff very kind and gentle. Parling included.
Laura
januar 2023
-Big and comfrtable room -Big bathroom -Nice and helpful staff -Tour desk in the hotel -Bottle water in the room -Teepot in the room -Great location in the center of Quito
Andrey
november 2024